Who we are

Our website address is: https://stonedcity.co.uk.
We are an online store offering worldwide shipping of our products.

What personal data we collect and why

When you place an order on our site, we collect the information necessary to process and deliver your order, such as:

  • Name and surname
  • Billing and shipping address
  • Phone number and email address
  • Payment details (processed securely via our payment provider – NOWPayments)

We do not collect or store sensitive payment information such as credit card numbers. All crypto transactions are handled directly by NOWPayments.

If you create an account (if enabled), we also collect your login details to provide access to your order history.

Cookies

We use cookies to improve your shopping experience. For example:

  • To remember your cart contents while you browse the site
  • To allow login and account management (if enabled)
  • To analyze site usage (via basic analytics tools)

You can disable cookies in your browser, but some site functions may not work properly without them.

How long we retain your data

  • Order details are retained for accounting and legal purposes as required by law.
  • If you create an account, we store your personal information until you delete your account.
  • Contact form inquiries and customer support communications may be kept for up to 12 months.

Who we share your data with

  • Payment data is securely processed via NOWPayments.
  • Shipping details are shared only with the delivery provider to fulfill your order.
  • We do not sell or rent your data to third parties.

Your rights


You have the right to:

  • Request a copy of the data we hold about you
  • Request correction or deletion of your data (unless we are legally required to keep it)
  • Withdraw consent for marketing communications (if applicable)

To exercise these rights, please contact us at [your contact email].

Where your data is sent

Visitor comments (if enabled) may be checked through an automated spam detection service.

Payments are processed by NOWPayments (see their privacy policy here: https://nowpayments.io/privacy-policy).

Order information is stored on secure servers used to operate this store.